Frequently Asked Questions

You have questions?  We have answers!

Check out these FAQs!

What is a SVG cutting file?

SVG stands for Scalable Vector Graphic.  Although SVG files are used for many applications like scalable web images, SVG cutting files are used by many crafters to cut basic and intricate images and objects on die cutting machines.  In the past, crafters using die cutting machines such as Cricut, were limited by proprietary designs.  Evolved software technology now allows crafters to use SVG cutting files from any SVG designer on many of the most popular die cutting machines.

What do I need to cutout your SVG files?

First you need a die cutting machine, such as Silhouette Cameo, Sizzix eclips  or Cricut Explore.  Each machine have their strengths and weaknesses.  Software applications are bundled with these devices that have the capability to import and cut SVG files.  This includes Silhouette Studio, Cricut Design Space and eCAL. There are lots of reviews and comparisons available on the Internet explaining the differences.  Below are some of most commonly used  consumer-level die cutting machines.

Cricut Cutting Machines (Works with Cricut Design Space)

Silhouette Cutting Machines (requires at least Silhouette Studio Designer Edition upgrade: http://amzn.to/2ABqOhJ)

  • Silhouette Cameo 3 https://amzn.to/2Lv5M8G
  • Older models (Silhouette Cameo 1 & 2)
  • Silhouette Portrait & Curio (will work with smaller files due to mat limitations. Functionally it works, but most files are designed for 12 x 12 mats)

Sizzix eClips or eClips2 Cutting Machine (Works with eCAL 2 software) https://amzn.to/2ws2H3z

Brother Scan2Cut Cutting Machines (Convert SVG files to FCM format using Brother CanvasWorkspace software) https://amzn.to/2PJdzTo

There are also a few software applications that are compatible with some of the die cutting machines above, such as Sure Cuts a Lot and Make The Cut!. Between the two, I recommend Sure Cuts A Lot.

What software and cutting machines work with your SVG files?

Our SVG cutting files is compatible with major die cutting machines, such as the die cutting machines listed below.  Not all software and devices are specifically supported, as we cannot possibly keep up with every machine.  We will try to help you in any way possible, regardless of machine/software type. Just Contact Us.

Cricut Cutting Machines (Works with Cricut Design Space)

Silhouette Cutting Machines (requires at least Silhouette Studio Designer Edition upgrade: http://amzn.to/2ABqOhJ)

  • Silhouette Cameo 3 https://amzn.to/2Lv5M8G
  • Older models (Silhouette Cameo 1 & 2)
  • Silhouette Portrait & Curio (will work with smaller files due to mat limitations. Functionally it works, but most files are designed for 12 x 12 mats)

Sizzix eClips or eClips2 Cutting Machine (Works with eCAL 2 software) https://amzn.to/2ws2H3z

Brother Scan2Cut Cutting Machines (Convert SVG files to FCM format using Brother CanvasWorkspace software) https://amzn.to/2PJdzTo

There are also a few software applications that are compatible with some of the die cutting machines above, such as Sure Cuts a Lot and Make The Cut!. Between the two, I recommend Sure Cuts A Lot.

See following links for help on importing and cutting SVG designs within the most common software.

How do I get my SVG files after I order?

After you place an order, whether it is a free or paid file, you will be immediately able to download the files from the website.  After order completion, you will be provided with links to the files.  Also, after the order is completed, an email will be sent with links to the recently purchased files.  If you do not receive the email, please check to see if the email was sent to your Spam or Junk Mail folder.

If for some reason you are unable to download the files at the time or if the window closes after payment and you still cannot find your email with the links, all files are always available to download by going to the My Account page.  If you receive a login prompt, you are not logged in.  Log in with your information.  Once logged in, go to Downloads and download the SVG files.

If you are still having difficulties, don’t worry.  We’ll get it cleared up in no time!  Just Contact Us!

Do you sell any other file types, like Studio, PDF, or Illustrator formats?

We only sell SVG files.  Most current die cutting software are compatible with SVG file format. Since the files are meant to be used on a die cutting machine, was currently do not offer PDF versions of the files to manually cut out.  If you do want to cut them out manually, our SVG files can be converted to PDF format by using desktop software such as Inkscape or by using an online converter.

How do I open a ZIP file (Unzip a file)?

The ZIP file contains all the SVG designs in a compressed format.  To view the files within, see the steps below for Windows and MAC operating systems.

WINDOWS
Windows has a built-in capability to unzip (or extract) files from a compressed ZIP folder. No additional software is required.

  1. Open File Explorer and browse to the saved ZIP file.

    windows_unzip1
  2. Simply right-click on ZIP file folder and select Extract All...from the menu.
  3. Select a location to extract the file to, if you would like to extract files to a different location.  Otherwise, the folder with extracted files will be located in the same location as the ZIP file.  Folder name will default to ZIP file name.windows_unzip2
  4. Once extracted, navigate to file location in File Explorer to view the SVG files in the newly created folder.

MAC
MAC OS X  has a built-in capability to unzip (or extract) files from a compressed ZIP folder. No additional software is required.

  1. Open Finder and navigate to the saved ZIP file.
  2. Double-click the ZIP file to extract the files using the Archive Utility.  Message box will appear to show extracting process.
  3. The new folder with extracted files will be located in the same location as the ZIP file.  Folder name will default to ZIP file name.
  4. Once extracted, navigate to file location in Finder to view the SVG files in the newly created folder.
How do I get these SVG Files to cut on my Cricut, Silhouette or other die cutter?

Once you download our files, which are in ZIP format, make sure you unzip the file and then import the files into your die cutting software, such as Cricut Design Space, Silhouette Studio Designer Edition, and Sure Cuts a Lot. See following links for help on importing and cutting SVG designs within the most common software.

Scorelines are not scoring in Cricut Design Space. Why?

All scorelines need to be attached in Cricut Design Space, in order to ensure they score in the correct place on the cut file. This is the way Design Space works. Most other die cutting software do not require this step. If they are not attached, they will not score in the correct place.  See Cricut Help.

What are the files in the solid_scorelines folder?

The files located in the solid_scorelines folder are the same files within the SVG Files folder with dashed scorelines, but they are just solid. Some die cutting machines , such as Cricut Explore, Cricut Air, Cricut Air 2 and Sizzix eClips2, have scoring tools or functionality to enable the scoring of solid lines.  Many people prefer this, as it is a cleaner look.  Because of this, if you do have a compatible machine, we have included these files to use instead of the files with dashed scorelines.

  • For Cricut Design Space, more information is available in Cricut Help.
  • For Silhouette Studio, more information is available in Silhouette Help.
  • For Sizzix eClips2 users, change the Cut Line Type of the solid scorelines lines to “Score” instead of cut within eCal2.  If you prefer cutting the scorelines, go ahead and use the dashed scorelines version and keep it on cut.
How do I assemble the project? Where are the instructions?

Each file comes with a PDF file that shows the width of included SVG files. A screen shot of each SVG file is also included along with mini descriptions to help identify the pieces.  With all SVG files prior to March 22nd, 2018, the PDF also includes written assembly instructions.  There may also be an assembly video.  To check, please visit the product details of any SVG design.  Earlier designs may only have written assembly instructions.

As of March 22, 2018, we no longer provide written assembly instructions in the PDF file.  It will only contain file information.  Going forward, videos will be the sole method of assembly instructions.  Assembly videos are available to view from the product details page of any design or you may visit the Simply Crafty SVGs’ YouTube Channel.

 

Why are there no envelopes with the SVG card designs?

We try and avoid creating cards that will not fit into a standard size envelope that is easily purchased and most crafters have on hand. For your convenience, we have a Basic Envelope Set you can download for free.  It contains the most commonly used envelopes for the cards designed by us.  The set contains the following size envelopes:

  • A2 – 4 3/8″ x 5 3/4″
  • A6 – 4 3/4″ x 6 1/2″
  • A7 – 5 1/4″ x 7 1/4″
  • A9 – 5 3/4″ x 8 3/4″
Get Envelope Set Now
Will SVG designs come into my software at the correct size?

Our SVG cutting files should import/open in most software at the correct size.  This is true for Cricut Design Space, Silhouette Studio Designer Edition, and Sure Cuts a Lot 4.  In other software, there may be an issue with sizing with older files.

If the design does not come in at the correct size, each set of SVG files will have a reference PDF that will reference the width to resize affected SVG designs. You would simply just bring the SVG or SVG set in and reset width of selected file to the indicated measure (in inches).  This should adjust it correctly.  You may also Contact Us to see if we can supply you an updated file that may be compatible with older software.

May I sell items I made with one of your SVG designs?

We do not authorize the sharing or selling of our SVG cutting files, but we do allow you to use the files to create items to sell with limitations. For more information, see our Terms of Use.

What is your refund policy?

Due to the nature of our SVG files (non-tangible digital files), we do not offer any refunds on any purchases.  If you are having technical issues with a file, please Contact Us immediately so we can attempt to resolve the problem.

We want you to be satisfied with your purchase!

How can I get the SVGs I purchased? I lost them or never downloaded them.

With every order you get an email with a link to the downloads. However, all files are always available to download by going to the My Account page. If you receive a login prompt, you are not logged in. Log in with your email and password information. Once logged in, go to Downloads and download the purchased SVG files.

It is recommended that you backup your files to a service such as Dropbox or onto a backup hard drive.  If you do lose the files, you can sign onto your account and re-download them again.  If for some reason, you are still having trouble, please Contact Us so we can help you get your designs back. We will do our best to help.

Who are you? (who who, who who)

Read all About Me!

I cannot find an answer to my problem. How can I get more help?

Please Contact Us and we’ll help the best we can.  Crafting should be fun!

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