If you did not receive an email confirmation for your order, check to see if the email is in your Spam or Junk Mail folder. All files are always available to download by going to the My Account Downloads page. Log in with your information. Once logged in, go to Downloads and download the SVG files.
If you need help on how to import or cut an SVG, click here to view our machine and software at our Help page. If you cannot find the answer, just let us know. Fill this out and we’ll get back to you soon. We would love to hear from you and we also welcome suggestions!